Terms of Service

1. Acceptance of Terms

By accessing or using The Perfect HOA (“the Service”), you agree to comply with and be bound by these Terms of Service (“Terms”), which govern your use of our website, software, and associated services provided by [Your Company’s Name] (“we,” “us,” or “our”). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

The Service is an Architectural Control Committee (ACC) management software that provides digital tools and features for ACC record-keeping, communication, documentation, and violation management. The Service is designed for use by homeowner associations, boards, and property management entities.

3. User Accounts and Security

• Registration: To use certain features, you may need to create an account by providing accurate, current information. You are responsible for maintaining the confidentiality of your login details.
• Account Security: You are responsible for all activities occurring under your account. If you suspect unauthorized use, please contact us immediately.

4. Use of the Service

• License: Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable license to access and use the Service for ACC management purposes.
• Restrictions: You agree not to misuse the Service. Misuse includes, but is not limited to, attempting unauthorized access to the Service, data scraping, distribution of malicious software, and any unlawful activities.

5. Content and Data Usage

• Content Ownership: You retain ownership of the data and content you upload or enter into the Service. By using the Service, you grant us a limited license to use, store, and process your content solely to provide and improve the Service.
• Privacy: We respect your privacy and are committed to protecting your data. For more details, please review our Privacy Policy.
• Data Backup: You are responsible for maintaining copies of any important data. While we implement routine backups, we do not guarantee against data loss.

6. Fees and Payments

• Subscription Fees: Access to certain features or services may require a subscription fee. All fees are payable in advance and are non-refundable unless stated otherwise in a separate written agreement.
• Price Adjustments: We reserve the right to adjust pricing with prior notice to subscribers, typically 30 days in advance.

7. Termination

We reserve the right to suspend or terminate your access to the Service at our discretion, with or without notice, if you breach these Terms or engage in conduct harmful to the Service or other users.

8. Service Modifications

We may enhance, modify, or discontinue features of the Service at any time, with or without notice. We will endeavor to inform users of significant changes where feasible.

9. Limitation of Liability

To the fullest extent permitted by law, The Perfect HOA, LLC and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Service, including but not limited to data loss, system failures, or interruptions.

10. Dispute Resolution

In the event of a dispute, you agree to resolve any claims through binding arbitration under [Applicable Arbitration Rules], except where restricted by law.

11. Governing Law

These Terms are governed by the laws of Delaware, without regard to conflict of law principles.

12. Contact Us

If you have questions or concerns regarding these Terms, please reach out to us by clicking on Contact Us.

13. Changes to Terms of Service

We reserve the right to update these Terms at any time. We encourage you to review the Terms periodically. By continuing to use the Service after any changes, you agree to the revised Terms.