Frequently Asked Questions

Why choose The Perfect HOA?

The Perfect HOA offers comprehensive solutions for property management, including ACC applications, violations, fines, automated emails, and a preventive portal for homeowners. Our platform is designed to streamline management tasks and enhance community standards.

What’s the difference between The Perfect HOA and other property management solutions?

The Perfect HOA focuses on ease of use, comprehensive feature sets, and customer support. Unlike other platforms, we offer specific tools for ACC management and automated follow-ups, ensuring all aspects of property management are covered.

What property types are supported by The Perfect HOA?

The Perfect HOA supports a variety of property types, including HOAs, condominiums, and other community associations. Our platform is versatile and adaptable to different property management needs.

Is there a minimum number of units required to use The Perfect HOA?

No, there is no minimum number of units required to use The Perfect HOA. Our platform is scalable to accommodate communities of all sizes.

Is there a maximum number of units The Perfect HOA can support?

No, The Perfect HOA is designed to scale, making it suitable for both small and large communities. We can support an unlimited number of units.

Are there any setup charges?

Yes, we do charge setup charges to get your residents and properties into our system. If you sign a commitment we will waive any setup fees.

What if I need help? Is there a charge for support?

Our support is free of charge. We offer comprehensive customer support to ensure you get the most out of our platform without any additional costs.

Are there any charges for training?

We provide free training resources and support to help you get started with The Perfect HOA. Our goal is to ensure you are fully equipped to use all the features of our platform.

Is there a fee to convert my data from my previous software to The Perfect HOA?

Data conversion from your previous software to The Perfect HOA is free of charge. We aim to make the transition as smooth as possible.

What other costs will I incur?

Apart from the monthly subscription fees, there are no hidden costs. Any additional services or add-ons will be clearly outlined.

Is there any software to download? What about upgrades?

The Perfect HOA is a cloud-based platform, so there's no software to download. Upgrades are automatically applied, ensuring you always have the latest features and improvements.

How does monthly billing work?

Monthly billing is straightforward and transparent. Your credit card will be charged on the 30th of each month. Detailed invoices are available in your account for easy tracking.

Do The Perfect HOA require a contract?

No, The Perfect HOA does not require a long-term contract. You can cancel your subscription at any time without any penalties.